Frequently Asked Questions
Everything you need to know about your Heavy Metal gear.
How long does shipping take for my apparel?
Standard domestic shipping typically takes 5-7 business days. International orders can take between 2-4 weeks depending on the destination and customs processing.
What is your return policy on clothing?
We accept returns and exchanges on unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags are still attached.
Are your graphic tees limited edition?
Many of our collection drops are limited runs featuring exclusive artwork from the magazine. Once a specific design sells out, it may not be restocked.
How should I wash my Heavy Metal merchandise?
To preserve the print quality, we recommend machine washing cold, inside out, and hanging to dry or using a low heat setting in the dryer.
Do you offer international shipping?
Yes, we ship our fashion and accessories worldwide. Please note that customers are responsible for any local import duties and taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.